Customer Support

Select your version of the software :


Top Solutions

    • My username and password don't work.

      For Admin Login: make sure caps lock is turned off. If that doesn’t work, call technical support and they will assist you.

       
    • My students can’t move on to the next chapter.

      Check and make sure that students have earned all of the assigned reading library points. Make sure they passed the chapter test.

       
    • When trying to edit a student or login as a student I get a message about the account already being used.

      This occurs if the student didn't exit the program correctly the last time they used it, or if the computer shut down while they were logged in. This is fixed by resetting the student in the admin system or optimizing the database.

       
    • What are the system requirements?

      View System Requirements


     

Contact

If you're interested in our Home Use products, please visit our Home Use information page, or call 800-705-6568.


Corporate Headquarters

60 North Cutler Drive
Suite 101
North Salt Lake, UT 84054

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