Reading Horizons Careers
Great Culture, Great People, Great Purpose
Who is Reading Horizons?
For over 30 years, Reading Horizons has worked to make proven, research-based strategies available to beginning readers, struggling readers, and English Language Learners of all ages through our unique teacher training, instructional materials, and interactive software. Our goal is to help every student learn these strategies from the beginning of their education—but we also believe it is never too late to teach someone to read.
Reading Horizons is a growing education company based in Kaysville, Utah. The company has a focused, fun, and friendly culture that consists of professionals from a variety of fields: curriculum development, software and web development, sales, support, and marketing. Most positions are located at our main office: 1194 W Flint Meadow Dr. Kaysville, UT 84037
Open positions at Reading Horizons include Associate Account Executive and Customer Success Manager.
Fulfillment Team Member
The Fulfillment Team Member (FTM) at the Reading Horizons office is responsible for ensuring that the product created and finished is of excellent quality and craftsmanship before being shipped to our customers. It is possible that this job will turn into the Fulfillment Team Lead (FTL) position. The FTL is responsible for ensuring the smooth execution of product fulfillment and inventory control. They will also function as part of the Fulfillment Team and work as a Fulfillment Team Member. Both positions will work in the fulfillment and warehouse areas of our headquarters building.
This position is a full-time position. They are eligible for medical insurance and dental insurance assistance after a period of 60 days. They are eligible for paid time off after the 90 day trial period.
Compensation for this position is primarily piece rate. When not on piece rate, compensation could be between $12.00 per hour and $14.00 per hour when clocked in. Hourly compensation is dependent on experience, performance, and tenure. Specific performance measures are set when the FTL is hired. Generally, performance measures are based on accuracy, quality, quantity, and efficiency.
The FTM ensures that the product that is produced:
- Has no compilation errors and fixes any compilation errors that do occur.
- Is married with the correct components that make a complete part.
- Looks excellent in all finished stages and does not receive any damage during storage.
- Is stored in the right location for easy retrieval.
The FTL will:
- Take part in administrative tasks daily to ensure the efficient and complete cycle of production.
- Ensure that the fulfillment team has all product available, parts needed, and assignments made in order to complete tasks.
- Ensure that product demand is reached and exceeded while ensuring quality products are being completed and delivered.
No degrees are required to fulfill this position. They will need to be able to do simple math calculations, have problem-solving skills, and to interact positively with the Shipping Lead.
The FTL needs to be able to work on their own and in a group while staying efficient and on task. They are required to be on their feet for significant periods of time. They are also required to be able to lift at least 50 pounds and carry for short distances or to lift the weight high enough to be on a 4-foot tall table.
The work responsibilities of the FTL has certain physical requirements. They are listed below.
- Be able to lift at least 50 pounds.
- Be able to carry at least 50 pounds at least 10 feet.
- Be able to lift at least 20-pound boxes to shoulder height
- Climb ladders (no higher than 25 feet)
- Have forklift certifications
- Use a non-motorized pallet jack
- Safely use sharp objects and box cutters
- Safely use heating machines to finish products
Other requirements may include:
- Using computer spreadsheets to do simple calculations
- Being able to navigate printer program settings and make needed adjustments to properly print jobs
- Communicate using email, instant messaging, and verbal modes
- Using telephone skills to contact repair companies
- Being able to accurately count and do simple addition/multiplication
Work schedule is expected to align between 9-7 M-F and should have significant overlap with team member(s). Work hours are slightly negotiable. The working environment is a large non-carpeted open room. There are rubber mats to stand on during working hours when standing is required. The room is temperature controlled and well lit. With no set work positions, there is opportunity to associate with fellow team members at any and all times. There are several pieces of small machinery that will be used in the production and assembly of products.
There will be some computer work involved in administrative tasks. The work is minimal in common word processing and spreadsheets program (including Google suite programs) as well as the company Intranet programs designed to help with piece rate management and minimal inventory control.
All job-specific training will be done on-site.
To apply for this position, send your resume to Alisha Thomas.
Reading Horizons Curriculum Developer
This is an in-office, full-time, salaried position at a growing literacy company. At Reading Horizons, we believe that reading is for everyone, and we aim to improve literacy skills through dynamic direction instruction materials and software products.
Duties and Responsibilities
- Work with the Reading Horizons Curriculum Director within the Reading Horizons product development process to manage the development of all Reading Horizons Discovery® curriculum, including, but not limited to, the following:
- Review and revise existing content for the Reading Horizons Discovery software, including lesson content and student assessments
- Review and revise existing content for Reading Horizons Discovery direct instruction materials, including Teacher's Manuals and supplementary teacher and student materials
- Write new content for software and direct instruction materials, as needed
- Assist with making curriculum decisions, such as determining how to display student reports, increasing student engagement, and enhancing implementation of blended learning
- Collaborate with Reading Horizons curriculum committees and current Reading Horizons Discovery users to ensure the curriculum is culturally appropriate and is filling students’ and teachers’ needs
- Collaborate with other content writers on Reading Horizons Discovery writing efforts
- Collaborate with software developers on Reading Horizons Discovery software development
- Provide necessary training on new Reading Horizons Discovery products and developments
- Pilot Reading Horizons Discovery products; gather and synthesize feedback to inform and validate curriculum changes
- Manage the Reading Horizons Discovery online materials on the Reading Horizons Accelerate website
- Generate ideas for new product development, as needed
- Maintain and coordinate consistent, on-going reviews of Reading Horizons Discovery products for regular reprint and software updates
- Provide documentation for all stages in the product development process
- Bachelor’s or Master’s degree (Master’s degree preferred) in Early Childhood Education or Elementary Education
- Experience with teaching early elementary reading/literacy in the classroom
- Experience with using technology in the classroom
- Experience with curriculum development and design
- Intermediate to advanced computer experience and proficiency
- Excellent writing skills
- Experience with the Reading Horizons method, or ability to quickly and thoroughly learn the Reading Horizons method
- Must be willing to relocate or commute daily to Kaysville, Utah area if not already local
Desired Qualifications, Knowledge, Skills, and Abilities
- Ability to manage multiple projects in a dynamic, deadline-driven environment
- Excellent interpersonal skills and ability to collaborate with others
- Ability to work independently and efficiently
- Excellent editing and proofreading skills to produce error-free documents
- Excellent organizational skills and time management skills; ability to solve problems
- Experience with creating and/or implementing blended learning environments
- Creative ability to introduce and develop new ideas
- Familiarity with software development
- Experience with, or willingness to learn, tools specific to software development such as Jira, Pivotal Tracker, and Confluence
- Experience working with beginning and struggling readers
Salary is dependent on qualifications
Application screening; appraisal interview
Please submit your resume (include contact information for three references), a letter of interest, and two recent writing samples via email to Alisha Thomas for the Curriculum Developer position.
The Account Executive (AE) is responsible for achieving sales quota within a defined territory. The AE will develop and maintain key relationships with administrators of school districts within the territory.
Essential Job Functions: Duties include but are not limited to the following:
- Meet or exceed yearly sales quota
- Manage all aspects of a complex sales cycle from prospecting to close (sales can range from 3-9 months)
- Make up to 75 phone calls per day
- Plan, develop, and conduct on-site events that drive sales results quarterly. Plan, develop, and conduct web demos weekly
- Minimum travel into territory one week per quarter
- Effectively manage a travel budget
- Must be proficient in Microsoft Dynamics CRM, and Microsoft Office products – Word, Excel, PowerPoint
- Analyze territory market potential and create plan to maximize sales
- Must be able to accurately forecast sales opportunities monthly
- Attend and participate in sales meeting, seminars, and trade shows
- Develop clear and effective written proposals for prospective and current customers
- Must be aware of competitive landscape
- Must be able to sit for prolonged period of time at a desk while using a computer
Please email a copy of your resume to Alisha Thomas to apply to the Account Executive position.
Customer Success Manager
Do you want to make a difference? Believe in what you are doing? Make an impact in the world? Come be part of the company that is teaching struggling readers the skills to read English. We need your help to improve literacy in homes, schools, and institutions around the world! We provide an outgoing, fun work environment with a top-notch team of co-workers. If you love connecting with people, proactively finding solutions, and feeling empowered at work then you'll fit right in.
Here is what you will do as a Customer Success Manager:
- Work with new accounts to establish goals and a vision for implementing the program.
- Build relationships with teachers and administrators to encourage usage.
- Find innovative ways to develop, nurture, and prepare customers for advocacy.
- Provide ongoing customer support to ensure retention including implementation support, troubleshooting and technical support, and general software use questions.
- Identify and/or develop upsell opportunities.
- Advocate for customer needs/issues for improved support and product development.
Our ideal candidate fits the following:
- Prior experience in Customer Service, maybe even some sales.
- 1+ year of Customer phone interaction experience.
- Demonstrated experience learning new technologies and solutions.
- Available to work Monday-Friday, full time.
- Thrives in a multi-tasking environment and can adjust to new priorities on-the-fly.
- Confidently owns and resolves any situation.
- Happy and emotionally intelligent.
- Can handle a nerf gun during an office nerf gun war.
Why you'll love working here:
- Fun company culture, and frequent company lunches.
- Competitive pay, $11-13/hr with additional considerations for experience.
- Additional bonuses based on coordination with a sales representative.
- Free Breakfast, Snacks, and Drinks.
- Paid holidays and PTO.
- Insurance (Medical, Dental)
- Company activities (including a game room and a softball team).
For over 30 years, Reading Horizons has worked to make proven, research-based strategies available to beginning readers, struggling readers, and English Language Learners of all ages. Our goal is to help every student learn these strategies from the beginning of their education - but we also believe it is never too late to teach someone to read.